Regarding international shipping
Due to the ongoing COVID-19 epidemic, Japan Post stopped shipping to the following countries.
- New Zealand
- United Arab Emirates
- Saudi Arabia
- and other countries
We can only use DHL Express to ship to most of these countries.
Please choose DHL Express during check out, otherwise we will contact you or might need to cancel your order.
- For shipping to the United State of America we mainly use DHL Worldwide Express. Only items which can not be shipped using DHL will be shipped with EMS.
- It is not possible to ship to Russia using DHL.
- We recommend using DHL Worldwide Express for shipping as it is more reliable and should arrive within 2-5 business days. If you would like to save some money and don't mind waiting, we can also ship using ePacket (registered air mail) to most European countries for packages up to a certain size and up to 2kg.
Please note we can not ship Katanas or cosmetics (Lip Balm etc.) via DHL Express.
This list might not be complete and we will contact you in case your order can not be shipped.
Please also note that shipments might be delayed due to the situation in your country.
We are very sorry for the inconvenience caused.